ITIL 4 Strategic Leader

Become a Strategic Leader and transform your organisation into an innovative trailblazer for the digital future. The ITIL 4 Strategic Leader (SL) designation recognises the value of ITIL across all digitally enabled services. Becoming an ITIL 4 Strategic Leader enables professionals to develop a clear understanding of how IT influences and shapes business strategy. It also ensures that organisations can create a more agile, resilient and continuously improving business culture.

ITIL 4 Strategic Leader designation consists of two modules:

  • ITIL 4 Strategist: Direct, Plan and Improve (universal module)
  • ITIL 4 Leader: Digital and IT Strategy
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ITIL 4 Strategic Leader Certification Course Overview

The ITIL framework was developed as a source of best practices for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world’s most popular ITSM framework. This ITIL program will take you through the following two ITIL modules to help you achieve the ITIL Strategic Leader designation.

  • ITIL 4 Strategist: Direct, Plan and Improve (universal module)
  • ITIL 4 Leader: Digital and IT Strategy

The ITIL 4 Foundation course provides you with an extensive introduction to the core concepts of ITIL 4. It helps your understanding of the ITIL 4 principles and demonstrates how it can improve an individual’s work and the work of the organisation.

The ITIL 4 Direct Plan and Improve qualification provides you with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. It teaches you a practical and strategic method for planning and delivering continual improvement with the necessary agility.

The ITIL4 ITIL 4 Digital and IT Strategy (DITS) module focuses on the importance and challenges of creating an appropriate digital strategy to enable the success of businesses and how it can be integrated to the IT strategy and aligned with the wider organization’s goals.

Course Features

What you'll learn

Why ITIL 4 Strategic Leader Certification

To become an ITIL 4 Strategic Leader, candidates must complete both modules in the designation. In addition, candidates must be able to demonstrate that they have a minimum of three year’s managerial experience to be eligible to take ITIL 4 Leader: Digital and IT Strategy.

After achieving the ITIL 4 Managing Professional designation, candidates would only need to complete the ITIL 4 Leader: Digital and IT Strategy module to achieve the ITIL 4 Strategic Leader designation

The module enables IT and digital leaders to influence and drive strategic business decisions, by helping them to:
Topic's Covered

Advantages of ITIL 4 Strategic Leader Certification

The ITIL 4 Strategic Leader module provides guidance about crafting a digital vision and shaping IT and business strategies. Digital and IT Strategy will be invaluable for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.

Who can attend ?

IT Professionals

Business Managers

Business Process Owners

Project Managers

ITSM Managers

Unique & Key Features

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On-site and remote support

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On-time notifications

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This training is for anybody interested in improving their service management skills:

IT professionals
Business managers
Business process owners
Project managers
ITSM Managers and aspiring ITSM Managers
Professionals working in other areas of IT like digital, product, development and service
ITIL certified professionals who want to transition to the new version ITIL4
Students with an interest in IT Services Management will also benefit from our course

Candidates who wish to take this course and subsequent exam must have:

ITIL Expert (v3) certificate
OR
A minimum of 17 credits from the Foundation and Intermediate/Practitioner/Manager modules from previous versions
OR
ITIL 4 Foundation and 15 credits from the ITIL V3 system

Which means that if you have passed (or are prepared to take) the MALC exam, then you are eligible to complete this transition module to obtain your ITIL 4 certification.

Once you have ITIL 4 Foundation certification, this course fulfills a core requirement for one of the two certifications required for Strategic Leader certification requirements. The other course is Course 1282, “ITIL 4 Specialist: Direct, Plan & Improve.
No, the ITIL4 Foundation certification is a certification for life; it does not expire.
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