ITIL 4 Strategic Leader
- 14k+ Students
- 15h 20min
- 4.7 Reviews
Become a Strategic Leader and transform your organisation into an innovative trailblazer for the digital future. The ITIL 4 Strategic Leader (SL) designation recognises the value of ITIL across all digitally enabled services. Becoming an ITIL 4 Strategic Leader enables professionals to develop a clear understanding of how IT influences and shapes business strategy. It also ensures that organisations can create a more agile, resilient and continuously improving business culture.
ITIL 4 Strategic Leader designation consists of two modules:
- ITIL 4 Strategist: Direct, Plan and Improve (universal module)
- ITIL 4 Leader: Digital and IT Strategy

ITIL 4 Strategic Leader Certification Course Overview
The ITIL framework was developed as a source of best practices for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world’s most popular ITSM framework. This ITIL program will take you through the following two ITIL modules to help you achieve the ITIL Strategic Leader designation.
- ITIL 4 Strategist: Direct, Plan and Improve (universal module)
- ITIL 4 Leader: Digital and IT Strategy
The ITIL 4 Foundation course provides you with an extensive introduction to the core concepts of ITIL 4. It helps your understanding of the ITIL 4 principles and demonstrates how it can improve an individual’s work and the work of the organisation.
The ITIL 4 Direct Plan and Improve qualification provides you with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. It teaches you a practical and strategic method for planning and delivering continual improvement with the necessary agility.
The ITIL4 ITIL 4 Digital and IT Strategy (DITS) module focuses on the importance and challenges of creating an appropriate digital strategy to enable the success of businesses and how it can be integrated to the IT strategy and aligned with the wider organization’s goals.
Course Features
- Online training
- 100% success rate
- Full lifetime access
- Trained by experienced ITIL 4 industry experts
- Certified over 2000 professionals till now
- Preparation for Online mock exam
- ITIL 4 Managing Professional exam fee included
- Detailed downloadable course ware
- Certificate of Completion
What you'll learn
- Learn to leverage the impact of Agile and Lean in enabling continuous delivery of value for the organization.
- Understand concepts of value, outcomes, costs, risks and their relationships to direction, planning and improvement.
- The role of Governance, Risk and Compliance; integrating principles and methods into the service value stream.
- Learn to use the key principles and methods of continual improvement for all types of improvements.
- Learn to apply key principles, methods of communication and OCM for direction, planning, improvement.
- The nature, scope and potential benefits of OCM and OCM practice across the enterprise.
- Learn key principles, methods of measurement and reporting in direction, planning, improvement.
- Learn to direct, plan, improve value streams and practices and apply appropriate methods, techniques.
Why ITIL 4 Strategic Leader Certification
To become an ITIL 4 Strategic Leader, candidates must complete both modules in the designation. In addition, candidates must be able to demonstrate that they have a minimum of three year’s managerial experience to be eligible to take ITIL 4 Leader: Digital and IT Strategy.
After achieving the ITIL 4 Managing Professional designation, candidates would only need to complete the ITIL 4 Leader: Digital and IT Strategy module to achieve the ITIL 4 Strategic Leader designation
- Create an appropriate digital strategy aligned to the wider business goals.
- Understand how business and IT leaders across the globe are responding to digital disruption by reshaping corporate strategy, adapting processes, and even repurposing entire business models.
- Explore the use of the ITIL 4 framework to support organizations on their digital transformation journey, addressing service management challenges and utilizing a new technology.
Topic's Covered
- ITIL® 4 Foundation
- ITIL® 4 Strategist: Direct, Plan, and Improve
- ITIL 4 Leader: Digital and IT Strategy
Advantages of ITIL 4 Strategic Leader Certification
The ITIL 4 Strategic Leader module provides guidance about crafting a digital vision and shaping IT and business strategies. Digital and IT Strategy will be invaluable for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.
- Develop a cross-organizational digital strategy
- Craft a digital vision
- Drive operational excellence
- Respond to digital disruption
- Enable a sustainable business
- Strategically manage risk
- Develop digital leaders for the future.
Who can attend ?
IT Professionals
Business Managers
Business Process Owners
Project Managers
ITSM Managers
Unique & Key Features
- Trainers in Proctica have hands-on experience in ITIL 4 Strategic Leader Module. The training session is more of knowledge sharing and filled with practical examples. Thus, this helps you to understand and perform your role properly while executing a project.
- You will receive ITIL 4 Strategic Leader Certification after the successful completion of the course and passing of the exam. The interactive mock exam papers will help you to prepare for the final exam.
On-time notifications
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On-site and remote support
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On-time notifications
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Who is the target audience for this course?
This training is for anybody interested in improving their service management skills:
IT professionals
Business managers
Business process owners
Project managers
ITSM Managers and aspiring ITSM Managers
Professionals working in other areas of IT like digital, product, development and service
ITIL certified professionals who want to transition to the new version ITIL4
Students with an interest in IT Services Management will also benefit from our course
What are the eligibility criteria for this course and the certification?
Candidates who wish to take this course and subsequent exam must have:
ITIL Expert (v3) certificate
OR
A minimum of 17 credits from the Foundation and Intermediate/Practitioner/Manager modules from previous versions
OR
ITIL 4 Foundation and 15 credits from the ITIL V3 system
Which means that if you have passed (or are prepared to take) the MALC exam, then you are eligible to complete this transition module to obtain your ITIL 4 certification.
How does this ITIL 4 Digital and IT Strategy course help me achieve either the Strategic Leader Certification?
Does my ITIL4 Certificate expire?
Have more doubts ?
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