ITIL 4 Extension Modules

Gain the skills you need for the challenges of the future

The ITIL 4 Extension Modules support organisations and professionals tackle the challenges and opportunities presented by emerging technologies and themes that impact their operations.

There are currently four modules that comprise the ITIL 4 Extension Modules:

ITIL 4 Specialist: Sustainability in Digital & IT
ITIL 4 Specialist: Acquiring & Managing Cloud Services
ITIL 4 Specialist: IT Asset Management
ITIL 4 Specialist: Business Relationship Management

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ITIL 4 Extension Modules Certification Course Overview

The ITIL framework was developed as a source of best practices for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world’s most popular ITSM framework. There are currently four modules that comprise the ITIL 4 Extension Modules:

ITIL 4 Specialist: Sustainability in Digital & IT
ITIL 4 Specialist: Acquiring & Managing Cloud Services
ITIL 4 Specialist: IT Asset Management
ITIL 4 Specialist: Business Relationship Management

ITIL 4 Specialist: Sustainability in Digital & IT is for IT professionals who are looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.

ITIL 4 Specialist: Acquiring & Managing Cloud Services is for IT professionals who are involved in the procurement, implementation and ongoing evaluation of cloud services and technologies to ensure they are providing value.

ITIL 4 Specialist: IT Asset Management is for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets.

ITIL 4 Specialist: Business Relationship Management is for IT professionals who are involved in establishing and nurturing the relationships between service providers and consumer organisations, and their stakeholders.

Course Features

What you'll learn

Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services
Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.
Analyze available solutions and potential benefits using a vendor-neutral approach
Effectively Identify, select and deliver optimized cloud services
Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
Adopt a customer-focused end-to-end cloud procurement user journey.
Manage risks and meet regulatory and contractual requirements of IT assets
Support decision-making about the purchase and re-use of IT assets
Manage disposal of IT assets including their impact on sustainability
Apply in practice concepts such as stakeholders analysis and management of requirements
Integrate Business Relationship Management in the organisation’s service value streams
Apply models, techniques, and service relationships

Why ITIL 4 Extension Modules Certification

ITIL 4 Extension Modules is a stream of two modules that are part of ITIL 4, helping you gain the skills you need for the challenges of the future.

The ITIL 4 Extension Modules have been created to extend the main ITIL 4 framework and provide organizations and professionals with the guidance to address and harness the challenges and opportunities presented by emerging technologies and themes that impact their operations.

With no prerequisites, the Extension Modules also allow individuals to learn about ITIL concepts, develop an understanding of relevant ITIL 4 guidance and enable career development opportunities.

Topic's Covered

Advantages of ITIL 4 Extension Modules Certification

ITIL 4 Extension Modules is a stream of two modules that extend the ITIL 4 framework, helping you gain the skills you need for the challenges of the future.

Who can attend ?

IT Professionals

Business Managers

Business Process Owners

Project Managers

ITSM Managers

Unique & Key Features

On-time notifications

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On-site and remote support

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On-time notifications

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Who is the target audience for this course?

This training is for anybody interested in improving their service management skills:

IT professionals
Business managers
Business process owners
Project managers
ITSM Managers and aspiring ITSM Managers
Professionals working in other areas of IT like digital, product, development and service
ITIL certified professionals who want to transition to the new version ITIL4
Students with an interest in IT Services Management will also benefit from our course

What are the eligibility criteria for this course and the certification?

Candidates who wish to take this course and subsequent exam must have:

ITIL Expert (v3) certificate
OR
A minimum of 17 credits from the Foundation and Intermediate/Practitioner/Manager modules from previous versions
OR
ITIL 4 Foundation and 15 credits from the ITIL V3 system

Which means that if you have passed (or are prepared to take) the MALC exam, then you are eligible to complete this transition module to obtain your ITIL 4 certification.

What are the prerequisites for the ITIL® 4 Extension module Certification course?

There are no mandatory pre-requisites for this course. However, we recommend that you attend the ITIL 4 Foundation course (ILFN4) or have equivalent knowledge.

Does my ITIL4 Certificate expire?

No, the ITIL4 Foundation certification is a certification for life; it does not expire.

Have more doubts ?

Please send us an email at sales@proctica.com

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